Frequently Asked Questions (FAQ)


Will my banner be waterproof?

Yes completely, we use mild solvent inks which are are waterproof and UV stable for at least 3 years in direct sunlight.


Will my banner print as I have designed it?

Yes it will but please be aware that due to different computer display settings the colors may vary slightly.


Do you check the spelling on my banner design?

No we do not, you need to ensure that you have spelt everything correctly prior to ordering. Although something may look like a mistake to us, it may be as you intended so we leave the spelling to you.


Does my banner come fitted with eyelets for hanging?

Yes, all of our banners come fitted with metal eyelets for easy hanging. If you do not require eyelets then please let us know after you have placed your order.


Can I upload images to my banner?

Yes you can upload unlimited JPG, PNG, EPS and PDF images to your banner but please ensure these are good quality as we cannot be responsible for the print quality of low resolution images.


I have ordered my banner but now no longer need it, can I cancel my order?

If we have not processed your order we will cancel it and return your money, but due to the personalised nature of banners we cannot cancel an order once processed.


Can I leave my banner outside all year round?

Yes you can but please be aware that our standard specification banner is not suitable for deployment in areas of high wind. If you require your banner to be out in these condition then please select our heavy duty or mesh banner specifications which are more suitable for this purpose.


How will my order be delivered?

Your order will be delivered through our delivery partners Royal Mail or UPS and are fully trackable.